Can I use GoToAssist on iPad?

Can I use GoToAssist on iPad?

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help.

How do I use GoToAssist corporate?

GoToAssist Corporate Quick Start Guide

  1. Connect. Modes of Connection. Step 1: Download the HelpAlert application (Windows only)
  2. Provide Service. Phone Mode Step 1: Representative Starts Phone Mode Support Session. Phone Mode Step 2: Customer responds to Phone Mode Session Invitation.
  3. Get Feedback. Step 7: End a Support Session.

How do I use GoToAssist on Mac?

Hi! Welcome to GoToAssist Remote Support v5 Help

  1. Open Sytem Preferences.
  2. Select Security & Privacy > Privacy > Accessibilty.
  3. To be able to make changes, in the bottom-left corner click the lock icon.
  4. When prompted, log in.
  5. Add the GoToAssist Remote Support application to the list and tick the box next to it.

What is GoToAssist used for?

GoToAssist lets you remotely support mobile devices to keep end users connected wherever and whenever. View iOS devices. View and control Androids. Unattended access of Android devices.

How do I cancel GoToAssist?

Sign in to the Billing Center at https://billing.logmeininc.com.

  1. On the Subscriptions page, click the Options icon in the upper-right corner of your product subscription, then click Cancel Subscription.
  2. When prompted, review the information on the confirmation window and click Yes, Cancel.

What is GoToAssist corporate Do I need it?

GoToAssist Corporate is a web-based technology that allows you to instantly connect to your customer’s desktop and control his or her mouse and keyboard to resolve problems quickly and effectively.

Is GoToAssist compatible with Mac?

Welcome to GoToAssist Corporate Support You can connect to your customer’s Mac in a view-only session and walk them through the steps using Chat, or send them these instructions to perform on their own.

What is Aeserver on a Mac?

The AE Server, also known as the AppleEvents Server, handles the Remote Apple Events on macOS. This enables applications on other Macs to send AEs to the local computer. Check System Preferences > Sharing to see whether Remote Apple Events is turned on.