Why is my Optus recharge not working?
Common reasons for a failed recharge are: Financial institution problem: There may be insufficient funds or a problem with your financial institution. If unsure, contact your financial institution to clarify. Voucher expired: An incorrect or expired voucher has been used to recharge.
What is Optus recharge number?
Recharge via SMS Text the word “recharge” to 9999 from your Optus Prepaid phone and follow the prompts.
How do I check my Optus prepaid plan?
Prepaid Mobile Phone Tools Log in to My Account to monitor your usage & check your Prepaid balance. Take note of automated usage alerts sent via SMS (compatible plans only) Check your usage or balance via SMS. Check your Prepaid balance by calling 1509.
How long does it take for Optus recharge to activate?
between 15mins and 4 hours
It can take between 15mins and 4 hours for a SIM to activate. If it’s still not active, try these steps: Periodically turn your device off and on. Remove and re-insert the SIM card to make sure it’s seated correctly.
How do I set up auto recharge with Optus?
Tap ‘Pay’ and follow the prompts Text the word MENU to 9999 from your Optus Prepaid phone and follow the prompts. AutoRecharge lets you set up an automated recharge for when your prepaid plan expires. You can keep in control of your auto recharge in My Optus app.
How do I speak to an Australian Optus?
- 133 937. 8am – 8pm, 7 days a week.
- 1300 555 241. Mon – Fri: 8am – 6pm (AEST) Sat: 9am – 5pm (AEST)
How do I check my prepaid phone balance?
How do I check my prepaid card balance?
- Automated customer service. You can contact customer service to check your balance.
- Live customer service. You can call customer service to check your balance, but some cards will charge you a fee to talk with a live agent.
- Online/Mobile App.
- Text message.
- ATM.