What is Pegasystems?

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs.

How does Pega Academy work?

How does Pega Academy work? Pega Academy has a few simple elements designed to maximize your learning. It all adds up to better training, practical skills, and real-world results for everyone – no matter where you are on your Pega learning journey! Missions are learning paths that cover a specific learning goal.

What can you do with Pega customer service?

Learn how Pega Customer Service uses artificial intelligence (AI) to determine the Next Best Action for a customer and guide an agent through an interaction. Explore App Studio and apply Design Thinking to develop applications on the Pega Platform that advance the digital transformation of any organizations.

What is Pega’s Customer Engagement Engine?

“Pega’s customer engagement engine has been a huge step forward for us. It orchestrates across all of our channels.” Pega simplifies your technology from the center out, one customer journey at a time.

Pegasystems targets Read More companies in the financial services, insurance, and health care industries. Established in 1983, Pegasystems also offers cloud-based systems, software maintenance, consulting, and training.

What is Pega’s business model?

One of the objectives of Pega is to build a fast-growing, profitable enterprise that rewards our employees, shareholders, and partners. To achieve this, we must continuously earn the trust of our many stakeholders: employees, customers, partners, suppliers, shareholders, government officials, and the general public.

What is Pega used for?

The company provides a range of enterprise software applications that include customer relationship management, business process management, business rules management systems, and more. The company’s Pega Platform serves as the base for its software development and is licensed to customers for their development needs.