Why does my Sky plus box keep failing to record?

Why does my Sky plus box keep failing to record?

Begin by simply rebooting your Sky box to see if this resolves the issue. Then, go ahead and perform a full reset on the top box. Make sure not to delete all of your saved recordings. You can also try a planner rebuild, which could have been causing the issue all along.

How do I know If my Sky box is faulty?

The blue/green circle lights will move anti-clockwise and record/ play lights start flashing on/ off. As the lights go off, the box is rebooted. You will only see the red light on the box. Wait for 3 minutes before switching on the box using the remote to see if the problem has been resolved.

How do I reset my Sky+ box?

Reset your Sky box

  1. Turn off your Sky box directly at the mains.
  2. Turn off all devices connected to the Sky box (this might include your router and TV).
  3. Check that all the lights on the Sky box have completely disappeared.
  4. Leave the box and connected devices off for a few minutes.
  5. Switch your devices back on.

Why does my Sky box delete recordings?

If recordings disappear, it’s because Sky’s rights have expired, or in many cases it’s because 30 days has passed since it aired.

What is a technical fault?

In document ISO 10303-226, a fault is defined as an abnormal condition or defect at the component, equipment, or sub-system level which may lead to a failure.

Does Sky charge for repairs?

About Sky Protect insurance Sky Protect covers you for as many repairs as you need. And if we can’t fix it, we’ll replace it at no extra cost*. Customers with Sky HD/Classic/Digi boxes, get an annual Sky equipment health check with Sky Protect that helps to ensure everything’s set up and working properly.

Does Sky+ Rebuild delete recordings?

The process will take a few minutes and your Sky+ box will reboot. You will need to give it a couple of minutes after it has rebooted for it to become responsive again, by pressing the Sky button on the remote. Note: this process won’t delete any of the recordings you’ve got stored on the box.

Why have I lost all my recordings on Sky?