Is CARCHEX a reputable company?
Compared to other extended warranty companies, Carchex reviews are mixed. Just over 120 customer reviews from the BBB give Carchex an average rating of nearly 2.3 out of 5.0 stars. The company has an A+ BBB rating and has been accredited since 2009.
Is CarShield and CARCHEX the same company?
CARCHEX is a Baltimore, Maryland-based provider that has been offering extended auto warranties since 2004. It is known for its high-mileage contracts and numerous industry partnerships. CarShield is a slightly younger company, but also well-established in the industry.
How do I claim Carchex?
If your vehicle requires towing, call roadside assistance at 877-250-5590. You can also call Carchex customer service at 877-227-2439 to initiate the warranty claiming procedure. Working hours are Monday through Friday from 9 a.m. to 6 p.m.
Does Carchex cover struts?
Most 3rd party vehicle service contract providers do not cover your struts because they are considered a wear and tear part….3rd Party Vehicle Service Contracts That Cover Struts.
| Company | Plans That Cover Struts |
|---|---|
| Carchex | Royal Titanium, Royal Platinum |
| Carshield | Not covered |
Does Carchex have a waiting period?
Once you have chosen a car warranty plan, there’s a waiting period of 30 days. After that, here’s what you can expect: When something happens to your car, all you have to do is submit a claim directly to CARCHEX. You can call in or submit online through the CARCHEX web portal.
Who owns CARCHEX?
Jason Goldsmith
Jason Goldsmith is the co-founder, CEO and Chairman of CARCHEX, an industry-leading provider of direct-to-consumer vehicle protection products and services. He is an entrepreneur to his core and has led high-growth companies for more than 20 years.
Why is CarShield not in California?
Because the rules in California are more strict than many other states, some companies have chosen not to offer their products in California. Those that do offer contracts often have special ones that are only sold in that state.
How do I cancel my CARCHEX warranty?
As long as you haven’t used coverage, all CARCHEX warranty plans can be canceled within 30 days for a full refund by contacting the administrator in writing. You may also have to submit a notarized odometer statement depending on the administrator. If you cancel after 30 days, we’ll send you a prorated refund.