How do I contact EI Canada?
Contact us To provide details of reporting mistakes or fraudulent activity related to EI claims, or for more information, please call our toll-free EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742 ), from 8:30 a.m. to 4:30 p.m. to speak to a representative.
How do I check status of my EI claim?
To provide information regarding your claim, call 1-800-206-7218 during business hours or visit a Service Canada Centre.
How do I talk to a representative at Service Canada?
Contact information
- Telephone: 1 800 O-Canada (1-800-622-6232)
- TTY: 1-800-926-9105.
- From outside Canada: Call 1 800 O-Canada from abroad.
Why have I not received my EI payment?
Your EI payments may be delayed if, for example, you received vacation or severance pay from your employer. If your EI payments are delayed or affected in any way, we will let you know in writing. Usually, there is a one-week waiting period at the start of your claim when you will not receive any benefits.
Does CRA have live chat?
The online chat service is available Monday to Friday from 9am to 4:30pm ET .
Will Service Canada call me?
1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.
How long does EI take to review?
It usually takes over 4 weeks for Service Canada to review an application and start paying benefits. You should expect to be without any income for up to a month. It can take even longer if you do not send in all the information that Service Canada needs to make a decision.
How can I speak to a CRA agent?
Call 1-800-959-8281 to get tax information for individuals. Call this number for information and assistance with electronic services for individuals such as My Account, NETFILE and Represent a Client.