How do I get a refund from TELUS?
Or I have to contact with telus to get the refund? Contact Telus at 1-800-777-1888. You must speak to an agent for your request.
How much is the bring it back amount TELUS?
After the two-year term, the customer can choose to return the device in proper working order or pay the original $200 program amount. At the end of the term, the customer can upgrade to the latest device and re-enroll into the program.
How much does TELUS charge to cancel contract?
If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.
Can you return a phone if its not paid off?
Can You Sell a Phone That Isn’t Paid Off? When you sign up for a service term or monthly installment plan, your carrier extends you a line of unsecured credit. As a result, the carrier cannot repossess your phone, and you can sell your phone, even if you still owe money on it.
Does TELUS have a return policy?
At TELUS, we want to make sure you’re happy with your purchase. If you’re not satisfied, you can return your purchase for an exchange or refund provided that you meet the following criteria: Proof of purchase: You have the original sales receipt or order email.
How long does it take for TELUS to refund?
approximately one month
You can reach out to TELUS here and request a refund. Keep in mind it takes approximately one month to receive a refund. Or you can just leave it on your account to be deducted off the next billing period.
What does TELUS mean by bring-it-back?
If you’re upgrading to a new phone online, you can return your device without visiting a store by selecting to mail it back to us with Online Returns. Alternatively, you can bring the phone back to a physical TELUS location to complete the return.
How do I return a TELUS phone?
Returning to our stores or warehouses TELUS will never ask you to return your device to any specific address. We’ll simply send you a label via email that you can take to your post office. They’ll scan it and take care of the rest. If you need further assistance with your return, please contact us at 1-866-558-2273.
Can you get out of a 2 year contract with TELUS?
A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term.
How do I cancel my Telus Mobility account?
If you want to cancel your services with TELUS, we’re happy to help. Here’s what to do: Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status.
What is Telus return policy?
Return policies. At TELUS, we want to be sure you are happy with your purchase. If you are not satisfied, you can return your purchase for an exchange or refund, with the original sales receipt or order email.
What is Telus buyers’ remorse?
When you want to return your Telus/Bell device, you are not able to just simply walk in and return it. This is where the Buyers’ Remorse policy comes in. A customer within 15 days or 30 minutes of talk time on the device can return the device and just cancel everything.
What is the buyers’ preference policy for Telus?
When you want to exchange your Telus/Bell device, you are not able to just simply walk in and exchange it. This is where the Buyers’ Preference policy comes in. A customer within 15 days or 30 minutes of talk time on the device can return the device and swap it out for another device.
How long do Telus/Bell keep your phone?
Telus/Bell obviously keep the device. If you exceed 15 days, you are stuck with your device without any chance of return. If you exceed 30 minutes of talk time on the device you are stuck with your device without any chance of return.