How do I report bad Verizon customer service?
Verizon Customer Support
- Mobile: 1-800-922-0204.
- Home (Internet, TV, phone service):1-800-837-4966.
- 5G Home Internet: 1-844-687-7885.
- 5G Service & Support: 1-800-922-0204.
Is Verizon’s customer service good?
Verizon Wireless: Customer reviews and satisfaction Verizon Wireless is a Better Business Bureau (BBB) accredited company with an A+ rating. However, the customer reviews, of which there are 247, have an average rating of just over one star out of five.
What do customers say about Verizon?
Overview. Verizon has a consumer rating of 1.75 stars from 549 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Verizon most frequently mention customer service, new phone and next day problems. Verizon ranks 100th among Mobile Carriers sites.
How do I resolve disputes with Verizon Wireless?
If you have given proper notice and are ready to begin arbitration, contact us at 1-800-246-2808 (option #1) to get started, or submit the Arbitration Request Form.
Are customers happy with Verizon?
Verizon has always gotten high marks for its reliable network. But now it looks like customers are happy with its customer support, too. The survey tracked operators’ ability to provide an actual solution to a given problem on the phone, in person, or online.
How do I get my money back from Verizon?
Once you’ve had your Verizon service for 12 months, we’ll review your payment history to determine whether you’re eligible for a refund. If you’ve paid your bill in full and on time 10 out of 12 months, we’ll refund your deposit. The refund will be applied to your credit or debit card.
Does Verizon wirelesscom provide good customer service?
Verizon has the worst customer service ever. 06-01-2019 07:22 PM. Service area is the best in the industry and customer service could not be possibly worse. Whether you try online support via the Verizon Wireless Web Page, speak with a customer service agent (more likely than not someone reading from a rudimentary script that includes and
Does Verizon overcharge customers?
Verizon customers have been experiencing massive spikes in data usage, and consequently, massive overage charges. But turns out, the amount of data some people were billed for was more than the average person uses in two years. Read more: Best cell phone plans and deals. Verizon addresses data usage complaints
Is customer service really this bad?
This is in line with surveys over time that indicate that consumers consistently perceive that customer service is generally bad and even possibly becoming worse. Despite promises companies make to treat people well, customers don’t seem to be buying it. There’s some evidence that customer queues may be unavoidable at times.
Does Verizon outsource any of its customer service?
The unions say Verizon has plans to send more jobs overseas. Verizon isn’t saying what it is doing in this respect, but there is a paper trail of documents filed by its employees that point to