Why am I being charged for Boingo?

Why am I being charged for Boingo?

Boingo Wirelsss provides wireless Internet access in hotels, airports and other public locations. If you’re seeing a charge from this company on your credit card bill, then it means it has been used to purchase a subscription for this service. If this was unintentional, however, you can cancel your subscription.

How do I get a refund from Boingo?

Am I entitled to a refund after I cancel Boingo Wireless? Boingo Wireless doesn’t offer any refund for canceled accounts. If you got your subscription through Apple, Inc. or downloaded the Boingo app via Apple’s App Store, you may contact Apple and ask for a refund from them.

How do I cancel my Boingo account?

Follow these steps to cancel your subscription:

  1. Log in to “My Account”
  2. On the left-hand side, Select “My Plan”
  3. You will then see the “Cancel Subscription” link (as shown below).
  4. The subscription will cancel by the end of billing cycle.
  5. Your billing cycle date will be display on “My Account”

Does Boingo track your search history?

A note about privacy: Boingo is a public, independent company. We do not monitor or report your individual or collective online or TV viewing behavior to any government agencies – including the military – except in extremely rare cases outlined in our Privacy Policy.

How do I remove my credit card from Boingo?

Once you have logged in to “My Account“, on the left panel you will see the “Cancel Subscription” link. Follow this link to cancel the recurring monthly payment or to cancel the account completely.

How do I change my Boingo payment date?

How do I update my payment method?…Information

  1. Sign in to My Account.
  2. Navigate to “My Billing”
  3. Update your card information.
  4. Save your changes.

Why is my Boingo account suspended?

If you exceed the Device number and/or type limit and/or usage limit, then we may, in our discretion, suspend your account until the next billing cycle month, terminate your account, or charge additional fees. We will notify you of such additional fees before you incur them. 6.2 BOINGO GLOBAL.

How secure is Boingo?

Our web servers use the strongest grade of HTTPS security (TLS 1.2) so that requests are protected from eavesdroppers and man-in-the-middle attacks. Our SSL certificates are 2048 bit RSA, signed with SHA256.

Is Boingo Wireless private?

END-TO-END ENTERPRISE CONNECTIVITY Boingo’s private network solution enables fully connected enterprises to seamlessly digitize business for the 5G era.

How do I change my payment method on my Military Star Card?

You may submit a payment through the website or by calling the Exchange Credit Program Call Center at 1‑877‑891‑7827 (STAR). (Additional telephone numbers). NOTE: Be sure to include your remittance stub to ensure your payment is posted to the correct account.

How do I remove a payment method from Boingo?

Jul 26, 2018•Knowledge

  1. Sign in to My Account.
  2. Navigate to “My Billing”
  3. Update your card information.
  4. Save your changes.

How do I reactivate my Boingo account?

Sign in to My Account. If you forgot your username or password, reset it here. 2. Select “Choose a New Plan” or “Reactivate My Plan” at the top of the page and select the plan that works best for you.

Why is there a Boingo Wireless charge on my credit card?

Why Is There a Boingo Wireless Charge on My Credit Card? Boingo Wireless provides Internet on the go. Boingo Wirelsss provides wireless Internet access in hotels, airports and other public locations. If you’re seeing a charge from this company on your credit card bill, then it means it has been used to purchase a subscription for this service.

What is the Boingo Wireless billing policy?

According to the terms of service on the Boingo Wireless website, you are responsible for all charges unless they are disputed within 60 days of the billing. According to an article on the Slate website, Boingo may be willing to make exceptions.

How do I stop charges on my Boingo account?

Boingo AsYouGo and Hourly customers can stop charges by not logging in at hotspots. If you are a Boingo Broadband customer please click here to deactivate your account.